Appointments cancelled or rescheduled with less than 24 hours’ notice are subject to a 100% fee. This protects the time reserved specifically for you and helps keep the studio running smoothly.
A card on file secures your appointment and allows me to hold dedicated time just for you. It also helps prevent last-minute cancellations and no-shows, which directly impact small independent studios.
If you’re running more than 10 minutes late, your service may need to be shortened or rescheduled, and the cancellation policy may apply. Please text as soon as possible if something comes up.
No-shows are charged according to the cancellation policy. Repeated no-shows may require prepayment for future bookings.
Yes — reschedules made with at least 24 hours’ notice are always appreciated and free of charge. Same-day changes are treated as late cancellations.
Yes. Automated reminders are sent to the phone number or email provided at booking. Missed communications due to incorrect or outdated contact information do not waive the cancellation policy.
Life happens. If there’s a genuine emergency, reach out as soon as possible. I handle these on a case-by-case basis and always aim to be fair.
As a private, appointment-only studio, missed appointments can’t be filled last minute. These policies allow me to stay consistent, focused, and present for every client who books.
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